Class Cancellation & Replacement System
- You can cancel a class online no later than 1 hour before class time to receive a credit which can be used at any other class throughout the term. You may even transfer your credit to a family member or friend at no additional cost.
- For "term" students, all credits return to "0" at term's end. We will carry one credit over toward the following term if there is a new term registration paid for from the start of the following term.
- For "10-class discovery" students, your credits remain valid until their expiration date 12 weeks after purchase (holiday weeks excluded).
How to Cancel a Class
After your payment has been received, log in and click or tap My Registrations ▽ to expand your registrations.
For "10-class discovery" students, you will see a "cancel" button next to your "replacement class" registration. A credit will be added back to your account if the cancellation is done no later than 1 hour before class time.
For "term" students, click or tap the link to your course page provided when My Registrations ▽ is expanded.
- Scroll below the calendar on your course page...
1 credit will be added in your My Registrations ▽ section.
For "term" students who can come to class after having canceled it, you can "undo cancellation" in My Registrations ▽ .
How to Use a Credit
1. The easiest way to register with a credit is with the "Register for a Single Class" window on the schedule page whose default option uses credits first. It displays all available classes within the next 48 hours.
2. Each course page has a "Single class" registration window that changes to a "Replacement class" registration window when a student has credits. In both cases, it is operational within 48 hours of class time.
You can cancel the registration no later than 1 hour before class time in My Registrations ▽ and get the credit back. Within 1 hour, the credit is lost.